COVID 19 Order Policy - BTL Timber
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COVID 19 Order Policy

– All orders are for collection unless delivery is pre arranged

– Please do not order and come to our yard we will call you. You will not be able to collect ‘same day’

– Collections are on strict time slots. If you are early you may be asked to come back. If you are late you may miss your slot and have to re-book

– You must check your order before leaving our yard. Once you have left our yard we cannot be uphold any shortages

– Deliveries are a minimum order value of £150 + a delivery fee. Delivery is not automatic! Delivery fee must be paid by card over the phone.

– Delivery lead time is approx. 2 weeks

– When a order has been placed for collection we will call you in approximately 1-2 days after ordering to arrange collection. Collection slots are normally next day.